Lufthansa Assessments

Prepare for the Lufthansa recruitment process with tailor-made practice materials.

About Lufthansa

Lufthansa was founded in 1953, but the company's origins go back to 1926. It is now the largest German airline and the second largest in Europe, flying 145 million passengers in 2019. The Lufthansa Group has a number of subsidiaries such as Eurowings, Edelweiss Air, Air Dolomiti, and Austrian Airlines, bringing their total fleet number up to around 700 aircrafts, making it one of the largest airline fleets in the world.

The Lufthansa Group employs more than 135,000 people across 175 countries, offering career opportunities across all aspects of aviation. There are also a number of early career programmes such as dual study schemes, apprenticeships, internships, and trainee positions to help more people start their desired career.

Lufthansa Application Process

The recruitment process for Lufthansa may vary depending on the site you are applying for but for most positions, you will have an online application, an interview, and some online assessments.

Many roles in aviation have very specific requirements that must be met to do the job, so always ensure that you can demonstrably meet these requirements before applying. For example, flight attendants have many physical requirements and must undergo medical checks before they are allowed to start their employment.

Lufthansa Online Application

All Lufthansa jobs are posted and applied for online, so you will need to go through their vacancies page to find a position that you are interested in. There are a number of ways to start your career at Lufthansa such as study programmes, internships, apprenticeships, and direct entry, depending on your professional experience.

The online application will only ask you for information that is directly needed for the position that you are applying for. This means that some roles like early career positions, will not ask for your CV, but other questions about your education and previous work experience. Make sure that you have thoroughly read the job specifications and that you can demonstrate all of the essential requirements. It is also important to note that candidates with desirable skills such as language proficiencies will be prioritised, so make sure you inform them of these as well.

Lufthansa Interviews

The second stage of the process is a phone interview. During this, you will get more information about the role and what it is like working for Lufthansa. This is your opportunity to ask any questions and decide whether the role sounds like it is a good fit for you, which is especially important for positions like cabin crew. Working as cabin crew can be a very demanding role and finding out as much as you can about expectations, scheduling, and benefits early on is important.

If they like you, you will be invited to a second interview, which Lufthansa describe as a personal interview. All this means is that it is more focused on you as a person, rather than assessing your previous work experience and skills, to find out how you work and if you are compatible with the job. Common personal interview questions include:

  • Tell me about yourself.
  • Do you prefer working alone or as a team?
  • Describe yourself in five words.
  • How do you handle stress?
  • If you were an animal, which one would you be?

Lufthansa Aptitude Tests

There are a number of psychometric tests that Lufthansa ask you to complete to gauge your strengths in key competencies.

Each test is taken separately and has a different time limit, but the maximum time for any individual test is 15 minutes. Lufthansa do not score you according to how long it takes you to complete the tests, so while you need to work quickly, your focus should be on getting as many correct answers as you can.

Once you start a test, you cannot pause it, so make sure that you are somewhere you will not be interrupted for the duration of each test.

Lufthansa Concentration Test

For roles that can be repetitive and require you to pay attention to minute details for long periods of time, you may be given a concentration test to assess how well you will do on the job. These tests require you to complete tasks such as identifying certain words in large blocks of text, locate certain groups of numbers or shapes, or respond to certain stimuli, e.g. clicking when you see a particular colour or shape.

Lufthansa Arithmetic Test

Working with numbers is an important part of many aviation jobs, so you will often be given an arithmetic test during the recruitment process. These are similar to numerical reasoning tests, which assess your ability to work with numerical information. You will have to show basic skills like addition, subtraction, multiplication, and more complex ones like interpreting graphs and charts, fractions, and percentages.

Lufthansa Vocabulary And English Test

Good communication skills are extremely important, especially for customer-facing roles like cabin crew, so you will be given an English test. This assesses things like basic grammar and vocabulary, proving you have a certain level of language skill, and other verbal reasoning skills, like processing information and advanced comprehension.

Lufthansa require cabin crew to be fluent in German and English. No special proof is required to prove your language skills, but they will be checked during the process.

Lufthansa Analytical Thinking

An analytic thinking test is another name for a logical reasoning test, which assesses your ability to follow logic and find patterns. This is important in aviation as you have to be a strong problem solver and be able to think analytically about information to make rational decisions in stressful situations.

Lufthansa Email Task

Also known as e-tray exercises, an email task is a practical demonstration of key skills needed for the job. You will be given an inbox with multiple work tasks that need sorting and completing, showing how you prioritise tasks, communicate with colleagues, and various leadership skills like delegating, responsibility, and decision making.

Employers like to use these as they give a better insight into your working style and how you perform under pressure. As this is a more realistic and practical test, it is a better reflection of your skills.

Sample Lufthansa Assessments question Test your knowledge!

Score: /10

Based on the sequence of actions taken by the management, what is the likely outcome for the coming fiscal quarter?

  • Strategic realignments
  • Major personnel cutbacks
  • Reduction of core activity
  • Significant financial downturn

If a fleet of 280 aircraft is operating with an average of 150 passengers per flight and the load factor is 75%, what is the total number of passengers accommodated?

  • 31,500
  • 31,000
  • 32,000
  • 30,500

Assuming the depreciation of an aircraft is $2.5 million per year and the resale value after 5 years is $50 million, what was the initial cost of the aircraft?

  • $62.5 million
  • $75 million
  • $70 million
  • $80 million

A certain airline company is considering adding 30 new routes, each expected to average 120 passengers per trip. If each passenger yields $180 in ticket revenue, how much total revenue will be generated per trip across all new routes?

  • $648,000
  • $620,000
  • $700,000
  • $750,000

During a routine inspection, it was reported that 250 flights operated safely without incident but 5 flights encountered minor technical issues which were quickly resolved. What percentage of the flights did not have any reported issues?

  • 98%
  • 95%
  • 96%
  • 99%

An airline is planning to offer a new direct service. For the promotional period, the company expects to fill 90% of the 250 seats available per flight. How many passengers is the airline expecting to serve each way on this new route during the promotional period?

  • 212 passengers
  • 215 passengers
  • 225 passengers
  • 235 passengers

In the context of a multinational company, discussing the quarterly earnings report indicates that the European sector has outperformed. What could this be attributed to?

The company's earnings report showed a significant rise in profitability from the European sector, in contrast to the relatively stable showings from other regions. A concerted effort in market research and localized campaigns are believed to be contributing factors.

  • Decrease in competition
  • Localized marketing efforts
  • General economic decline
  • Poor performance elsewhere

What is the primary contention of the labor union in the latest negotiation talks?

The union has raised concerns regarding the extended hours without proportionate compensation, as well as the need for improved health benefits given the nature of the work. These issues have been the crux of the ongoing negotiations

  • Extended work hours and compensation
  • Overseas assignments
  • Workplace safety measures
  • Training and career development

If only one conclusion can be drawn, which statement holds true concerning human resource policies?

  • Effective HR policies are indispensable for workforce efficiency.
  • HR policies have no influence on employee satisfaction.
  • HR policies are solely responsible for financial health of a company.
  • All companies have uniform HR policies.

Which statement correctly infers the likely future trend of an airline's policy change based on passenger feedback?

  • Passenger satisfaction will likely improve.
  • Feedback has no impact on airline policies.
  • Policies will remain unchanged despite feedback.
  • Customer complaints will likely increase.

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Lufthansa Assessments Tips

Know Your Fleet

As you gear up for your practice exams on Careerroo, remember that knowledge is your co-pilot. Familiarize yourself with Lufthansa's fleet and its vast range of aircraft. Understanding the machinery and operations of the aircraft can be incredibly beneficial, as it reflects your dedication to the field and can help you tackle job-specific questions with confidence.

Understand Lufthansa's Culture

Lufthansa is not just about its impressive fleet; it's also about the values and culture that put them on the runway to success. When you're practicing, consider how the company's values might impact the way questions are framed. This understanding can give you an edge as you demonstrate that you're not just prepared technically, but you're also a great cultural fit for the team.

Focus on Time Management

Time can fly when you're taking a test, just like it does when you're high above the clouds. To ensure you're covering all your bases, divide your practice time wisely between different sections. Careerroo's practice exams are timed, helping you gauge your pace and improve your time management skills for the actual assessment.

Simulate the Test Environment

For a smooth ride on test day, practice under conditions that mimic the actual testing environment. Find a quiet space, use a reliable computer, and take full-length exams on Careerroo to make your practice as realistic as possible. This can reduce anxiety and help you stay calm and focused when it's time to take the real test.

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Lufthansa Assessments FAQs

Why does Lufthansa use online tests?

Lufthansa uses online tests to objectively evaluate candidates' cognitive abilities, personality traits, and potential for success in a given role, helping to streamline the hiring process.

What's the best way to prepare for the Lufthansa online assessments?

You can practice free Lufthansa assessments using our online platform. Practicing tests will help you become familiar with the test format and gradually improve your score.

What happens if I fail the Lufthansa assessments?

If you fail the Lufthansa assessments, you may be ineligible for the position you applied for, but you could reapply after a waiting period, typically six months to a year.