British Airways Assessments

Prepare for the British Airways recruitment process with tailor-made practice materials.

About British Airways

British Airways is the second largest airline in the UK with over 250 planes in its fleet and carries 45 million passengers a year. Founded in 1974 by the merging of four nationalised airlines, it became a private company in 1987. The airline serves over 160 different destinations globally and made £13 billion in revenue in 2018.

Over the next 5 years, British Airways are investing £6.5 billion in staff development, customer service, and 73 new aircrafts. Their reputation and dynamic culture makes British Airways a sought-after company to work for across a number of sectors.

British Airways Application Process

The application process for the graduate schemes, placements, and internships is:

  • Online application

  • Programme assessment

  • Online ability tests

  • Video interview

  • Assessment centre

British Airways Online Application

The first thing to do is submit an online application, however British Airways asks that you answer eligibility questions before you can put in a full application. Usually, these kinds of questions will be regarding your right to work, ability to acquire necessary travel visas, etc.

If you meet the eligibility requirements, then you can submit your CV and put in an application for your desired role. Here, you can show off your previous experience, relevant skills, and unique selling points.

British Airways Aptitude Tests

Like most big companies, British Airways uses ability tests as additional assessments for its applicants. These tests help to give more information about your skills and personality, so they can better judge whether you're the right fit for the company. Different ability tests will be given depending on which role you have applied for to focus on the ones most relevant to the job.

British Airways Situational Judgement Test

Once you put in an application, everyone is asked to take a situational judgement test, otherwise known as a cultural assessment. These tests gauge your behaviour and work style by presenting you with workplace scenarios and asking you to choose the response you think is most appropriate. The scenarios will be specific to work-related issues that may arise while working at British Airways specifically, so this test will also give you an insight to working life and British Airway's culture.

British Airways Numerical Reasoning Test

If you pass the situational judgement test then you will be invited to take more ability tests, one of which is the numerical reasoning test. For pathways such as data analytics, finance, and logistics, strong numerical skills are crucial, so numerical reasoning tests are a good way for employers to assess how well you process data.

Typically, numerical reasoning questions deal with basic arithmetic, graphs, percentages, and data analysis. The British Airways test will give you work-related questions, so you may have to calculate time zones or flight times, showing how quickly you can process the information and get the correct answer.

British Airways Inductive Reasoning Test

Another ability test that you can be asked to take is an inductive reasoning test. These are also known as abstract or diagrammatic reasoning tests, which ask you to identify relationships between shapes and patterns. While these tests do not rely on prior knowledge, they do require a high level of logic and ability to follow complex questions, allowing employers to assess your problem-solving skills, how well you deal with new concepts, and work under pressure.

British Airways Video Interview

The video assessment is an asynchronous interview, which means that you record answers to questions that are later reviewed by the hiring managers, instead of a live interview. The British Airways interview questions are competency based and will be specific to the programme you have applied for.

For video interviews, you are usually given 1-2 minutes to read and process the question and then 2-3 minutes to give your actual answer. There will also be an opportunity to record practice questions, so you can get used to the process without having your responses recorded.

Depending on the programme, you may also be asked to complete a couple of written responses as well.

British Airways Assessment Centre

If you pass the assessment tests then the final stage of the process is an assessment centre where you will be given more activities and an interview.

British Airways Group Exercise

Most assessment centres include a group exercise to gauge how well you work in a team and what your working style looks like in a more realistic scenario. Usually, you will be given a work-related case study and asked to discuss and come up with a solution as a group.

British Airways Written Exercise

Similar to the group exercise, the written exercise asks you to read through a work-related case study and answer questions on it. This task is designed to show how well you process information and can identify key points, as well as your written communication skills.

British Airways Roleplay

The roleplay is an individual task where you will have to simulate a workplace scenario and respond as you would when on the job. This will be relevant to the programme you applied for, and may include situations such as dealing with a customer or client to sort out an issue.

British Airways Interview

The final stage interview will be with the relevant managers to your programme. This interview will include motivation and competency questions, meaning that they are looking at why you want to work for British Airways and if you are a good fit for the company, as well as if you have the skills necessary.

Before going into this interview, you should research the company's values to make sure that you can answer questions on how you embody them. You should also learn about the business history of British Airways, particularly pertaining to the sector that you are applying for.

Sample British Airways Assessments question Test your knowledge!

Score: /5

Reviewing last quarter's fuel expenditures, an analyst finds that the average fuel burn rate per flight-hour has increased by 5%. If the previous average rate was 2,500 liters per hour, what is the new average fuel burn rate per flight-hour?

  • 2,675 liters
  • 2,625 liters
  • 2,750 liters
  • 2,850 liters

Imagine you are managing the allocation of airplanes for different routes. You recognize that larger planes are typically used for longer routes due to fuel efficiency, while smaller planes are used for shorter routes. What abstract principle does this allocation strategy best illustrate?

  • Form follows function
  • Hierarchy of needs
  • Intrinsic motivation
  • Supply and demand balance

In preparing the schedule for flight crews, it is important to ensure that no crew exceeds the maximum flying hours permitted in a calendar month. If a pattern has each crew flying 5 days on, followed by 3 days off, which pattern would be the best continuation ensuring compliance with this rule?

  • 2 days on, followed by 2 days off
  • 3 days on, followed by 1 day off
  • 4 days on, followed by 4 days off
  • 5 days on, followed by 3 days off repeated

When analyzing the flight data, you notice a correlation between the number of in-flight entertainment options and customer satisfaction scores. Therefore, you hypothesize that increasing entertainment options should lead to higher satisfaction. This represents an application of which type of reasoning?

  • Analogical
  • Deductive
  • Inductive
  • Abductive

An aircraft hangar door uses a pulley system to evenly distribute the load across multiple cables to ensure smooth operation. If one of the cables has a significantly higher tension than the others, what is the most likely cause?

  • The cable is longer than the others
  • The pulley is malfunctioning
  • The door is too lightweight
  • Air pressure differences

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British Airways Assessments Tips

Get to Know British Airways

Before you even start marking those answers, take some time to really understand British Airways. Dive into their illustrious history since 1974 and grasp what makes them the second-largest airline in the UK. It's not just about flying planes; it's their dedication to connecting over 160 destinations worldwide. A good grasp of the company’s ethos can often give you a leg up, showing your commitment and enthusiasm for becoming a part of their team.

Understand the Test Formats

Each test you'll face when applying has its own rhythm and style. On Careerroo, you'll find plenty of practice materials that mirror the actual tests used by British Airways. Are you going to be crunching numbers or assessing flight risks? Maybe you'll navigate through customer service scenarios. Whatever it is, familiarity will ease your nerves and sharpen your performance. Remember, no surprises make for smoother take-offs!

Time Management is Key

If there's one thing you'll need to be as an airline professional, it's punctual. The same goes for your test-taking strategies. Break down the allotted time per section, and practice keeping pace. On Careerroo, you can simulate test conditions as a rehearsal. Balancing speed and accuracy is crucial, so your timing practice will pay dividends when the actual test day comes.

Reflect on Your Practice Results

Practice is essential, but reflection on your mock exam results is where real learning kicks in. Take note of the areas where you soared and where you encountered turbulence. Careerroo's detailed scoring will highlight your strengths and weaknesses. Reflecting on these can guide your study time effectively, ensuring you're flight-ready for the real thing.

Stay Relax and Focus

Finally, keeping a calm cabin pressure is essential when navigating through tests. Stress can cloud your judgment and impact your performance, so make sure you're well-rested and relaxed before heading into the test. Take deep breaths, stay positive and focus on one question at a time. After all, clear skies make for a smooth journey to your career destination.

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British Airways Assessments FAQs

How much do BA cabin crew get paid?

British Airway cabin crew members typically earn £51,580 per year.

How can I prepare for the British Airways assessments?

You can practice free British Airways assessments using our online platform. Practicing tests will help you become familiar with the test format and gradually improve your score.

How long is the BA cabin crew training?

Successful candidates must complete an intensive 4 to 6 weeks course to qualify for their role. Trainees will learn everything from customer service skills and emergency procedures to first aid and evacuation practice. They will also receive practical experience in aircraft safety checks and pre-flight preparations.