About UPS Air Cargo
As one of the world's leading air cargo employers, UPS Air Cargo has a long history of providing high-quality services to its customers.
Founded in 1907, UPS Air Cargo is headquartered in Louisville, Kentucky, and employs more than 8,000 people in the United States.
The company operates a global network of air hubs and facilities, and its services include express shipping, freight forwarding, and customs brokerage. In addition to its many satisfied customers, UPS Air Cargo is also an employer of choice for many talented individuals.
If you are looking for an exciting career opportunity with a global leader in air cargo transportation, consider applying for a position with UPS Air Cargo.
Roles at UPS Air Cargo
UPS Air Cargo is always looking for great employers to join its team. They offer a variety of positions ranging from entry-level to management.
- Customer Service Representative
- Operations Supervisor
- Air Freight Specialist
The company offers competitive salaries and benefits, and its employees enjoy a challenging and rewarding work environment.
Culture, Values & Benefits
UPS Air Cargo is a great place to work for many reasons. Working at UPS Air Cargo is an experience unlike any other.
The company's culture is one of respect, teamwork, and excellence. These values are evident in everything from the way UPS Air Cargo employees treat each other to the way they serve customers.
The benefits of working at UPS Air Cargo are also second to none.
Employees enjoy competitive salaries, comprehensive health insurance, and generous vacation time. UPS Air Cargo also offers tuition reimbursement for employees who want to further their education.
The hiring process at UPS Air Cargo is designed to identify the best candidates for the job and to ensure that they are able to perform the duties required of them.
The hiring process consists of the following stages:
- Online application
- Telephone interview
- Aptitude tests
The first step in the UPS Air Cargo hiring process is to submit an application. Candidates will be asked to provide information about their education, work experience, and skills. It's important to ensure you provide up-to-date information and ensure your application is free from errors.
If UPS Air Cargo decides your application is suitable, you may be invited to participate in a telephone interview.
A telephone interview is an important tool for UPS Air Cargo recruiters. The telephone interview gives both employer and employee the opportunity to ask probing questions about the role to determine job and skill suitability.
The telephone interview process can be daunting, but there are some tips that can help make it more successful. First, it is important to be prepared. You should try reading up on common telephone interview questions.
Second, it is important to do your research about the company and be aware of the specifics within the job specification.
Finally, try to answer clearly and concisely to project confidence in your answers and questions.
As part of the UPS Air Cargos hiring process, you may be asked to take one or more assessments as part of their shortlisting process. This might include:
- Personality Test
- Situational Judgment Test
- Numerical Reasoning Test
- Verbal Reasoning Test
- Logical Reasoning Test
- Mechanical Reasoning Test
Candidates might also be asked to take a written examination depending on the role they apply for.
A personality test is an assessment used to determine how a candidate perceives, and reacts to, the world around them.
Although there are no right or wrong answers for personality tests, it's often worth reviewing the company's values as well as the type of characteristics needed to succeed in the role and make some strategic choices based on those.
Situational judgement test
A situational judgment test (SJT) is a type of psychological assessment that is used to evaluate a candidate's ability to make judgments and decisions in different work situations.
The SJT is presented as a series of scenarios, each with multiple-choice response options. The test taker must select the most appropriate response for each situation.
The SJT has been found to be a reliable predictor of job performance, and is commonly used by airlines as part of the selection process for new employees. The test can also be used for developmental purposes, to help individuals identify areas where they could improve their decision-making skills.
Numerical reasoning test
Numerical reasoning tests are used to assess an individual's ability to understand and work with numerical information. The tests usually take the form of a multiple-choice assessment, and often include questions on basic arithmetic, fractions, decimals, percentage change, and other mathematical concepts.
Numerical reasoning tests are commonly used for airlines as part of aptitude or intelligence tests, and help effectively screen candidates for positions requiring strong mathematical skills.
While the format of numerical reasoning tests can vary, they all aim to measure an individual's ability to quickly and accurately process numerical information. This skill set is important in many occupations, from entry-level positions in fields such as accounting and finance to more advanced roles such as engineers and data analysts.
Verbal reasoning test
A verbal reasoning test is a type of aptitude test that measures a candidate's ability to understand and process information that is presented in verbal form.
The test usually consists of a series of questions that must be answered within a certain time frame. The questions are designed to measure the test taker's ability to read and comprehend written material, as well as their ability to draw logical conclusions from the information presented.
Logical reasoning test
A logical reasoning test measures an individual's ability to think logically and analytically, and provides insights into their problem-solving skills.
Logical reasoning tests are designed to evaluate an individual's capacity to think rationally, identify patterns, and solve problems. They usually consist of a series of questions that require the test-taker to read a short passage of text, followed by one or more multiple-choice questions. The questions become progressively more difficult as the test goes on.
Most logical reasoning tests consist of three main types of questions: deduction, induction, and analogy. Deductive reasoning questions require the test-taker to use logic to arrive at a conclusion based on given information.
Mechanical reasoning test
A mechanical reasoning test is used to assess an individual's ability to understand and apply basic mechanical principles. It's a role-specific test that consists of a series of questions that require the use of logic and problem-solving skills to determine the correct answer.
Mechanical reasoning tests are often used in the selection process for positions that require a high level of mechanical aptitude, such as engineering or maintenance jobs at UPS Air Cargo.
Those who score well in the assessments may be invited to an interview which is the final stage of the process.
The interview will be conducted by a UPS manager and will cover a variety of topics, including the company's history, operations, and plans for the future.
During the interview, candidates will also be asked questions about their qualifications and their ability to perform the duties of the position they are applying for.
Preparation is key here to doing well in the interview. Practicing questions that focus on how you've handled situations in the past is a good way to prepare and you can also be expected to talk about your CV and experience.
When answering behavioral questions, be sure to use the STAR technique:
- Situation: Describe the context surrounding the situation or challenge.
- Task: What were you required to do?
- Action: What did you do? Include specific details about what actions you took.
- Result: What was the outcome of your actions?