American Airlines Assessments

Prepare for the American Airlines recruitment process with tailor-made practice materials.

About American Airlines

American Airlines was founded as a US mail carrier service in 1962. Since then, it has grown to become the world's largest airline. The company headquarters is located in Fort Worth, Texas, with additional hubs in multiple states across the US, including New York, LA and Washington. American Airlines employs a workforce of around 130,000 people, carries more than 200 million passengers every year, and charters 6,800 daily flights, offering domestic and international flights across 61 countries globally.

A vast company such as American Airlines offers numerous types of career and job opportunities ranging from entry-level work to professional positions. Job roles include engineers, mechanics, maintenance staff, customer services, airport support staff and cabin crew.

American Airlines offers plenty of opportunities for career progression and experience across various roles. Employees also enjoy plenty of benefits, including health insurance, performance bonuses, discounted flights, gym membership and car allowance. As such, the competition for job positions is high.

Roles At American Airlines

American Airlines offers a variety of job opportunities for individuals with different skill sets and experience levels. Some of the roles that candidates can apply for at American Airlines are:

  • Flight Attendant
  • Pilot
  • Customer Service Agent
  • Aircraft Mechanic
  • Ramp Agent
  • Operations Coordinator
  • Sales Representative
  • IT Professional

These are just a few examples of the many job opportunities available at American Airlines. The airline offers a wide range of roles, from entry-level positions to management and executive positions, and encourages diversity and inclusion in its hiring practices. Candidates can visit the American Airlines website to learn more about available positions and apply online.

American Airlines Culture, Values And Benefits

American Airlines is a company that takes pride in its strong culture, values, and benefits for both employees and customers. To begin with, the airline's culture revolves around putting people first. This means that they prioritize their customers' satisfaction by providing exceptional services while ensuring their employees' well-being.

Moreover, American Airlines places significant emphasis on diversity and inclusion as part of its core values. The company believes in building an inclusive work environment where everyone feels respected and valued regardless of their ethnicity or gender. They also encourage teamwork among their employees to promote creativity and innovation.

When it comes to employee benefits, American Airlines does not disappoint either. Their staff enjoys various perks such as healthcare plans, travel discounts (for themselves and family members), retirement savings plans, paid time off, and many more.

American Airlines Application Process

American Airlines conducts a thorough, in-depth application process that consists of multiple stages. You must first submit an online application form, moving on to sit online tests, before reaching the interview stages.

American Airlines Online Application Form

To apply for a job at American Airlines, you must first submit an online application form through either the company website or the LinkedIn page. You might want to include supporting documents with your application, such as a cover letter and CV, to improve your chances of standing out.

Refer back to the job advert when completing your application form to make sure your answers reflect the desirable skills and experience. You will receive an email confirmation when you submit the form.

American Airlines Aptitude Tests

Like many large companies, American Airlines uses psychometric and cognitive tests to assess potential employees. These types of assessments are designed to test a candidate's behaviours, personality and attributes, skills that are not easy to assess at the interview stage.

The tests at American Airlines include cognitive tests, such as numerical reasoning tests, designed to assess basic mathematical skills, and verbal reasoning tests, to assess the candidate's ability to read and understand a passage of text.

Personality tests are another recruitment tool that American Airlines uses to judge a candidate's suitability for a role. Many senior positions within an airline company can be high-pressured and stressful. When recruiting for these roles, American Airlines needs to assess your ability to work under pressure and to remain calm when leading a team, a quality that can be observed through personality tests.

American Airlines also uses situational judgement tests in the recruitment process. This type of test presents a typical workplace scenario and asks the candidate to choose the most appropriate answer from a selection of options to show they would respond. This is a particularly useful test for gauging how someone might behave and react in a particular job role.

As well as the standard range of psychometric, cognitive and personality tests, candidates applying for a position as a pilot must also take a pilot aptitude test. This highly specific test assesses multiple skills, including spatial awareness, hand-eye coordination, ability to multitask, and memory. The pilot test is often split into multiple tests that focus on one area at a time.

American Airlines Group Interview

American Airlines is known to conduct group interviews with six or more candidates in the room at the same time. This stage of the interview includes a group task or activity that tests your working style, communication skills and ability to work well within a team.

The group exercise also reveals the candidates with natural leadership abilities, who can inspire and guide colleagues and might be suitable for management or a senior role in the company.

American Airlines One-On-One Interview

The group interview is followed by an individual interview where an interview panel will ask more traditional questions to get to know you better. You will be asked about your work history and may be asked to clarify details from your CV. For technical roles, be ready to answer questions about your experience, training and competency.

This stage is also an opportunity for you to ask your interviewer any questions and to gauge whether you are a good fit for a role within American Airlines.

Sample American Airlines Assessments question Test your knowledge!

Score: /5

If a cost-analysis report shows that fuel prices are expected to rise by 5% over the next quarter, what impact could this have on operational costs?

  • Operational costs will decrease as the company seeks alternative energy sources.
  • Operational costs will remain the same as prices fluctuate regularly.
  • Operational costs could potentially increase, affecting profitability.
  • There is no direct correlation between fuel prices and operational costs.

An aircraft is scheduled to take off every 15 minutes from one gate. If the first takeoff is at 6:00 AM, what is the earliest time at which the fifth aircraft will take off?

  • 7:00 AM
  • 6:45 AM
  • 7:15 AM
  • 7:30 AM

When dealing with customer complaints, which of the following approaches is considered the most productive?

  • Quickly offer compensation to resolve the issue.
  • Listen actively, apologize sincerely, and find a resolution.
  • Redirect the customer to a more senior manager.
  • Defend the company's policies and explain the customer's misunderstanding.

Which of the following is a sign of strong abstract reasoning ability?

  • Memorizing details easily.
  • Recognizing patterns and relationships between concepts.
  • Recalling historical data accurately.
  • Calculating figures quickly without a calculator.

Among the given mechanical components, which one converts rotational motion into linear motion?

  • Gear
  • Pulley
  • Crankshaft
  • Screw

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American Airlines Assessments Tips

Know Your Stuff!

Before you even think about clicking 'start' on that practice exam, make sure you brush up on common aviation knowledge and job-specific skills. Understanding aviation terms, navigation basics, and safety protocols can go a long way. Familiarize yourself with the fundamentals that American Airlines values in their prospective employees. Dive into the resources provided here on Careerroo and get your facts straight before test day!

Simulate Real Exam Conditions

It's one thing to answer questions at your leisure, but it's another to do so under exam conditions. Find a quiet, distraction-free space and practice with a timer. That way, you won't just know the material, you'll be adept at managing the pressure of the ticking clock, just like in the real American Airlines assessment center. Learning how to allocate your time effectively is a skill that will serve you well in any testing scenario.

Understand the Question Types

The types of questions you'll encounter when applying for a job at American Airlines can range from multiple-choice to scenario-based quizzes. Spend time on Careerroo getting to know each question format. This way, you won't be thrown off by the structure of the questions and can focus solely on delivering accurate, thought out answers.

Reflect on Your Practice Results

After taking a practice exam on Careerroo, don't just move on to the next one. Take a moment to review your answers, especially the ones you got wrong. Understanding why you made a mistake is crucial for improvement. This reflection isn’t just about correcting errors; it's also about recognizing patterns in your performance that can inform your ongoing learning and preparation.

Stay Calm and Confident

Lastly, keep your nerves in check. Anxiety can hinder performance, so practice some relaxation techniques that work for you, such as deep breathing or positive visualization. Remember, every practice test you take on Careerroo is a step towards increased confidence. By the time you sit down for the actual American Airlines test, you’ll feel more prepared and ready to tackle whatever comes your way.

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  • 30 Numerical reasoning tests
  • 30 Verbal reasoning tests
  • 30 Diagrammatic reasoning tests
  • 30 Situational judgement tests
  • 60 Employer packages
  • 12 Publisher packages
  • Dashboard performance tracking
  • Full solutions and explanations
  • Tips, tricks, guides and resources

  • Access to free tests
  • Basic performance tracking
  • Full solutions and explanations
  • Tips and resources

American Airlines Assessments FAQs

How can I prepare for the American Airlines aptitude test?

You can prepare for the American Airlines aptitude test with our free American Airlines test package. This way you become familiar with the test format and question types, so you can feel more confident and prepared when you take the actual test. Just sign up for free with your email address - no credit/ debit card is required.

Is it difficult to get a job at American Airlines?

Getting a job at American Airlines is no small feat, but it can be done. The hiring process is demanding and rigorous as the airline needs to ensure that the people it hires are qualified and up to the standards of the company.

How long does the American Airlines recruitment process take?

On average, American Airlines' recruitment process takes between two and three months; however, this can vary depending on the job you apply for.

What benefits does American Airlines offer?

The airline provides each employee with a comprehensive health care package. This includes medical, dental and vision plans. In addition to this, American Airlines employees also have access to discounted airfare for both domestic and international flights.