Air Canada Assessments

Prepare for the Air Canada recruitment process with tailor-made practice materials.

About Air Canada

Air Canada is one of the largest airline operators in Canada, and the 15th-largest airline in the world. It was founded in 1937, and helps provide thousands of scheduled and charter air transportation journeys for passengers and cargo to 207 destinations worldwide. It also helped found the Star Alliance.

Roles at Air Canada

Air Canada employs over 34,000 people across a wide range of roles. The company has a wide variety of job opportunities available, from customer service and flight attendants to pilots and aircraft maintenance.

Those interested in customer service can apply for jobs at Air Canada call centers or airport counters. Customer service representatives help passengers with everything from booking flights to checking in for their flights. They also provide assistance during delays or cancellations.

Flight attendants are responsible for the safety and comfort of passengers during flights. They provide passenger briefings before takeoff, serve food and beverages, and deal with any onboard emergencies that may arise.

Pilots fly Air Canada aircraft to destinations all over the world. First officers assist the captain during flights, while flight engineers perform maintenance checks on aircraft systems before takeoff and monitor them during flight.

Air Canada Culture, Values And Benefits

Air Canada offers a range of benefits from health care and insurance programs to travel privileges, pension plans, vacation time, and more.

Joining Air Canada means you will represent not just the company but the country itself. Air Canada's goal is to become a top 10 airline.

Four core values of the air are – safety, environment, employees and communities – based on principles developed by the Global Reporting Initiative (GRI).

Air Canada Application Process

The online application process requires candidates to participate in a number of assessments and interviews in order for the airline to screen the best candidates for the job.

The application process includes:

  • Online application
  • Aptitude tests
  • Interview(s)

Air Canada Online Application

To begin, candidates should apply for a role via Air Canada's career website. The online application requires you to upload a copy of your latest resume and a cover letter. It is important during this stage that you ensure your application is error-free.

Air Canada Aptitude Tests

Air Canada Thomas GIA Test

The Thomas International psychometric test is used by Air Canada to assess candidates for skills such as intelligence and problem-solving.

The assessment uses multiple-choice questions and takes approximately 20-minutes to complete.

It's comprised of five sections:

  • Reasoning test
  • Perceptual speed test
  • Word meaning
  • Spatial visualisation

To do well in the assessment we recommend practicing a range of aptitude tests to prepare.

Air Canada Numerical Reasoning Test

A Numerical reasoning test is a test that assesses your ability to understand and work with numerical information.

The test is designed to measure your mathematical skills and your ability to solve problems. The test is usually administered in a multiple-choice format, and you will be given a set amount of time to complete the test.

Air Canada uses the assessment to help identify candidates who have the ability to understand and work with numerical information as well as good problem-solvers under pressure.

Air Canada Verbal Reasoning Test

A verbal reasoning test is a type of aptitude test that measures an individual's ability to understand and analyze written information.

The structure of a verbal reasoning test typically consists of a passage of text followed by a series of multiple-choice questions. The questions on a verbal reasoning test often require the test taker to identify the main idea, find supporting details, make inferences, and draw conclusions.

Verbal reasoning tests are important because they provide airlines with valuable information about an applicant's critical thinking and problem-solving skills. These skills are important in many roles, especially those that require frequent interaction with written materials.

Air Canada Situational Judgment Test (SJT)

A Situational judgment test (SJT) is a type of psychological test that is used to assess an individual's ability to make decisions in different types of situations. The test is usually presented in the form of a written scenario, and the test-taker is asked to choose the most appropriate course of action from a set of options.

The SJT is considered to be a valuable tool for predicting success in different types of environments because it measures an individual's ability to reason and make sound judgments. Additionally, the SJT has been found to be effective at identifying individuals who are likely to engage in counterproductive work behaviors.

Air Canada Personality Assessment

A personality assessment is a test used to measure an individual's personality. Many different factors can be assessed, including self-esteem, empathy, neuroticism, agreeableness, and conscientiousness.

Air Canada uses this type of assessment to help them understand an individual's strengths and weaknesses. They can also provide insight into how someone may react in different situations. Additionally, personality assessments can be used to help identify potential areas of growth or development for an individual.

Pilot Aptitude Tests (role-specific)

Most careers in the aviation industry will require pilots to take a pilot aptitude test, sometimes also called a pilots' selection test. This is a specialized type of aptitude test that measures a candidate's suitability for training and working as a commercial pilot. The tests usually have two parts: an aviation knowledge test and a psychomotor skills test.

The aviation knowledge test covers topics such as air traffic control, aircraft instruments, meteorology, and navigation. It is usually multiple-choice and taken on a computer. The psychomotor skills test measures your hand-eye coordination, multitasking ability, and reaction time. It is usually taken on a simulator or in a flight training device.

Pilot aptitude tests are important because they help to ensure that only the most suitable candidates are selected for training.

Air Canada Behavioral Interview

Air Canada's interview process is conducted with a range of behavioral questions which aim to assess your skills and experience. The main aim here is to match your skills to those mentioned in the job description. It's important to know your resume inside out and be able to talk about examples of the work experience and skills you've listed.

The STAR method is a useful strategy when being interviewed (Situation, Task, Action, Response).

Sample Air Canada Assessments question Test your knowledge!

Score: /5

A financial analyst reviewing an airline's annual report finds that the airline's fuel costs comprise 25% of its total operating expenses. In an effort to cut costs, the airline implements new fuel-saving measures that reduce fuel expenses by 20%. If the total operating expenses excluding fuel remain unchanged, what is the new percentage that the fuel costs represent of the total operating expenses?

  • 20%
  • 22.5%
  • 25%
  • 18%

An airline operating a fleet exclusively of one manufacturer's aircraft claims their decision allows for better operational efficiency and maintenance standardization. As a stakeholder representing co-investors, select the concern that is least justified given this decision.

  • The potential risk of widespread grounding of the fleet should a technical defect be discovered in the manufacturer's models.
  • Enhanced negotiating power with the manufacturer for future orders due to a long-standing exclusive partnership.
  • The potential loss of flexibility to operate different types of routes optimally serviced by aircraft from different manufacturers.
  • Deterioration of bargaining power with engine suppliers due to the absence of a diversified fleet.
  • Difficulty in training and retaining pilots due to the uniformity in cockpit design across the fleet.

During a briefing, an airline executive presented the following statement: 'Our on-time departure rate for the past quarter was 88%, a 3% increase from the previous quarter. However, on-time arrivals decreased by 2%, maintaining an overall on-time performance above the industry average of 85%.' What can be inferred from this executive's report?

  • Operational delays are mostly encountered after departure.
  • The majority of flights experienced significant delays.
  • The airline should focus on improving their on-time departure rates.
  • Customer satisfaction is likely to have improved over the past quarter.

Calculate the approximate loss in revenue if an airline decides to cancel 2% of their scheduled 3000 flights due to expected bad weather. Assume each flight carries an average of 250 passengers and the average ticket cost is $450.

  • $6,750,000
  • $2,700,000
  • $675,000
  • $27,000,000

An airline noticed that by increasing the number of business class seats on their narrowbody aircraft by 10%, they could increase their total revenue for these seats by 15%. However, this change would decrease economy class seats by 5%. If a narrowbody aircraft had 160 seats with 20 business class seats initially, what is the new total passenger capacity of the aircraft?

  • 158 seats
  • 152 seats
  • 170 seats
  • 162 seats

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Air Canada Assessments Tips

Know Your Aircraft

Given that Air Canada operates an all-Boeing fleet, ranging from narrowbody jets for short-haul flights to widebody and ultra-long-haul aircraft, having a good baseline knowledge of these planes is crucial. Spend time familiarizing yourself with the different models, their specifications, and roles within the fleet. Understanding this can give you an edge in the technical portions of the exams.

Brush Up on Geography

Air Canada's vast destination network covers 207 stops in 47 countries across six continents, implying that a good grasp of world geography is essential. Review major cities, countries, and world regions, as well as busy air routes. Being knowledgeable about the Star Alliance network, of which Air Canada is a founding member, will also be beneficial as it expands your understanding of their global partnerships.

Practice Time Management

During the practice exams on Careerroo, pay close attention to the time it takes you to answer each question. This will mirror the real test conditions where time is a factor. You want to be quick, but not at the expense of accuracy. Time management is a skill that can markedly improve with practice, so use the timed quizzes on Careerroo to perfect this.

Understand the Aviation Sector

Being well-versed in current events and trends in the aviation sector can aid you in the application process. While the technical and psychometric aspects of the tests are paramount, demonstrating a thorough knowledge of the industry's landscape can help frame your mindset, especially in potential interview scenarios following the exams.

Stay Calm and Centered

Testing environments, even when simulated on Careerroo, can be stressful. It's important to develop techniques that help you stay calm under pressure. This might be deep-breathing exercises or a brief meditation before starting. A clear mind is more focused and ultimately more successful when facing complex problem-solving and reasoning tests.

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Air Canada Assessments FAQs

How can I prepare for the Air Canada behavioral interview?

A good way to prepare for this type of interview is by researching Air Canada's values and mission statement, as well as taking some time to review your resume in advance. You should also prepare some examples of successes from previous positions to demonstrate that you would make a great addition to Air Canada's team.

What skills do I need to get a job at Air Canada?

Candidates should possess excellent communication skills, problem-solving abilities, organizational proficiency, sound decision-making skills, teamwork capabilities, and the ability to work in a fast-paced environment.

Where can I practice Air Canada tests for free?

You can try our Air Canada test package for free, which can help you get an idea of what kind of questions you may be asked, and get comfortable answering them accurately and in a timely manner.